FNS60622 Advanced Diploma of Banking Services Management

CRICOS Course Code: 109945A  National Code: FNS60622

Course Duration

78 weeks

Campus Location

Sydney CBD & Adelaide

Intake Dates 2024

8 Jan | 12 Feb | 8 Apr | 6 May | 3 Jun | 22 Jul | 19 Aug | 30 Sep | 28 Oct | 25 Nov

AQF Level

Advanced Diploma

Course Details

Everything You Need To Know About The Course

This qualification is designed to flexibly reflect senior management and service job roles with team and business result responsibilities in banking or other deposit taking institutions, customer contact centres or retail financial services environments. At this level individuals are expected to apply specialist skills and knowledge in a range of situations to deal with complex situations and issues. They work across a broad range of technical or management functions with accountability for personal outputs and for team outcomes.

  • Senior Banking Officer
  • Senior Credit Officer
  • Finance Sector Supervisor
  • Mortgage Broker
  • Credit Manager
  • Business Banking Manager and many more.

Victorian Institute of Education has the following entry requirements. International students must:

  • Be at least 18 years of age and have completed Year 12 or equivalent.
  • Participate in diagnostic activities (e.g., LLN test and pre-enrolment screening) to determine suitability for the course and student needs.
  • Have an IELTS* score of 6.0 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
    1. The student has successfully completed a foundation course in Australia
    2. The student has successfully completed at least 6 months of a Certificate IV level course in an Australian RTO
    3. Educated for 5 years in an English-speaking country
    4. Successful completion of an English Placement Test

*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 6.0



Core or Elective


Manage people performance



Conduct work according to professional practices in the financial services industry



Provide leadership across the organisation



Manage innovation and continuous improvement



Market new business ventures



Manage organisational customer service



Monitor performance of financial products and services in meeting client needs



Identify and evaluate marketing opportunities in the financial services industry



Develop and cultivate collaborative partnerships and relationships



Identify and apply complex ethical decision making to workplace situations



Develop workplace policies and procedures for sustainability



Apply ethical frameworks and principles to make and act upon decisions



Develop organisational strategies



Lead and manage organisational change


The qualification is delivered over 78 weeks comprising of:

  • Six (6) terms of 10 weeks each (60 weeks total).
  • Holiday breaks amounting to 18 weeks (as specified in the timetable)
  • Students are required to attend 13.5 hours of classroom training per week and complete structured self-study of 6.5 hours per week.

Homework is expected to be approximately 5 hours a week.

The training and assessment schedule shows the weeks during which training is delivered and assessment conducted for each unit.

The total amount of training provided being structured classroom sessions is 480 hours and for structured self-study is 390 hours. Time scheduled for assessment in class is 330 hours. Homework which is unsupervised and may include research for assessments and general reading is expected to be on average 5 hours a week.

This program is delivered in the classroom and through structured self-study.

Course Fee

AUD $15,000.00

Enrollment Fee: $200

Material Fee: $300

Note: Intake dates and courses fee are subject to change without prior notice.

Potential employment options include senior management and service job roles across a range of industries.

Students who complete this course may wish to continue their education into a range of other Graduate Diploma level qualifications in accounting or financial services.

Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning). The granting of course credit may affect course fees, as well as the duration of the course.

This process is outlined in Victorian Institute of Education Student Enrolment and Completion Policy and Associated Procedures and Training and Assessment Policy & Associated Procedures.

Nationally Recognised Course

Nationally Recognised training
Australian Qualifications Framework

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