CRICOS Course Code: 112522J National Code: CHC52021
104 weeks
Sydney CBD & Adelaide
Jan 5 | Feb 2 | Feb 16 | Mar 2 | Apr 6 | May 4 | May 25 | Jul 6 | Jul 27 | Aug 24 | Sep 28 | Oct 26 | Nov 9 | Nov 23
Diploma
Everything You Need To Know About The Course
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
This course will give you the ability to gain employment in different roles as a community services worker. This roles may include:
• Child Protection Case Manager
• Housing Worker
• Youth Worker
• Support Coordinator (Disability)
• Assistant Community Worker
• Coordinator of Volunteer Work
• Family Support Worker
• Welfare Support Worker
• Mental Health Support Worker
• Community Program Coordinator
and many other similar roles.
Victorian Institute of Education has the following entry requirements. International students must:
*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 6.0.
Unit | Title | Core or Elective |
CHCCCS004 | Assess co-existing needs | Core |
CHCCCS007 | Develop and implement service programs | Core |
CHCCCS019 | Recognise and respond to crisis situations | Core |
CHCCSM013 | Facilitate and review case management | Core |
CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | Core |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Core |
CHCDIV001 | Work with diverse people | Core |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Core |
CHCLEG003 | Manage legal and ethical compliance | Core |
CHCMGT005 | Facilitate workplace debriefing and support processes | Core |
CHCPRP003 | Reflect on and improve own professional practice | Core |
HLTWHS003 | Maintain work health and safety | Core |
BSBPEF502 | Develop and use emotional intelligence | Elective |
BSBTWK503 | Manage meetings | Elective |
BSBPEF401 | Manage personal health and wellbeing | Elective |
CHCPOL003 | Research and apply evidence to practice | Elective |
CHCCSL002 | Apply specialist interpersonal and counselling skills | Elective |
CHCMGT003 | Lead the work team | Elective |
CHCPRP001 | Develop and maintain networks and collaborative partnerships | Elective |
CHCDIV003 | Manage and promote diversity | Elective |
This qualification will be delivered over 104 weeks, including 80 weeks of training and assessment spread over 8 terms and 24 weeks of holidays.
The qualification requires that a work placement of 400 hours is completed.
This program is delivered in the classroom and through structured self-study.
Course Fee
Enrollment Fee: $200
Material Fee: $2000
Note: Intake dates and courses fee are subject to change without prior notice.
Potential employment options are in community services roles that focus on the delivery, management and coordination of person-centred services to individuals, groups, and communities.
Students who complete this course may wish to continue their education into the Advanced Diploma of Community Sector Management or higher education qualifications in community services management.
Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning). The granting of course credit may affect course fees, as well as the duration of the course.
This process is outlined in Victorian Institute of Education Student Enrolment and Completion Policy and Associated Procedures and Training and Assessment Policy & Associated Procedures.


I found a real passion for Accounting here at VIE which was a surprise for me as I never considered it to be an interesting subject before. Through my Teachers and classmates I have found enjoyment in my studies. I look forward to coming to college and learning new things.
Olivia From UK
CERTIV & Diploma of Accounting
I am from Nepal & I love studying at VIE because it’s so much fun. All the Teachers & staffs are friendly. Especially our Trainer is very good & her teaching technique is excellent. I also got to know about the culture of Philippines as our classmates are from Philippines. I have studied in other colleges in past but VIE really is a fun place to study.
Prabin From Nepal
CERTIV in Ageing Support & Diploma of Community Services
I recommend VIE to people out there who wants to have a chance to study in Australia with a credible institution who offer great standard quality education that could potentially help you live out your dream in Australia.
Derek From Philippines
VIE Sydney Campus
I would like to commend Victorian Institute of Education for job well done. They provide support to all of us students & are very thankful for that. It has been quite a roller coaster & this college has always been there to help us. It is an awesome program & I am very much grateful to the management who’s always helping me with the process. The Management & staffs are all very patient & hardworking.
Princess From Philippines
CERTIV in Ageing Support
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